Whether it is Milling, EDM, Laser Texturing or Additive Manufacturing, Service + Success guides our customers' ascent throughout the entire lifecycle of their machining and Automation tools from GF Machining Solutions in order to help them reach their peak performance.
"Each Success Pack addresses a specific customer need"
Trusted experts backed by our latest cutting-edge, intelligent digital solutions provide a full range of services:
- Hands-on operational assistance
- Performance-oriented training academy
- State-of-the-art certifications by industry sector and on machining equipment
- Hardware and software upgrades
- Transformational advice on business model
- Financial solutions for the optimization of operating costs
You can count on our globe-spanning network of competence centers to drive your improvement processes, whenever and wherever.
Our Success Packs: Guiding your ascent
As a long-time partner since 1802, we have been serving various industrial segments and have been dedicated to providing you a first-in-class combination of services. We have conceived our new Success Packs for maximizing your return on investment, empowering you in your quest for success, whatever your industrial profile.
- Bronze: Get back on track fast.
You will have quick and direct access to our GF Machining Solutions technical support experts with free and dedicated hotline remote access and benefit from a pole position for service intervention.
- Bronze +: Achieve flawless production.
In addition to Bronze, you will benefit from a round-the-clock extended time support, five days a week and you will be able to control your machine accuracy on key components like spindle, generator box, etc.
- Silver: Set the foundation for growth.
You will optimize your ROI and get reliable performance and productivity, thanks to scheduled maintenance, certification and yearly upgrades of machines. On top, you also beneficiate from a special discount on parts and labor in case of service intervention.
- Silver +: Secure your future.
You will get your business fully protected against any unexpected event with machine secured back up and extended warranty on both parts and labor.
Antonio Faccio, Head of Customer Services, is convinced of the benefits of the Success Packs: "With the new Sucess Packs, GF Machining Solutions further expands their customer services offering. Each Success Pack addresses a specific customer need. This will help customers maximize their return on investment and reach peak performance with GF Machining Solutions equipment."